Update - Due to high usage of our platform, the processing is still delayed. We are currently working on a solution.
Sep 17, 09:54 UTC
Identified - Due to a problem with the processing of analytics data, these are currently processed with a delay.

We expect that all data from yesterday and today will be imported by tomorrow morning.
Sep 16, 13:18 UTC
Platform Operational
Customer Interface Operational
REST API Operational
DNS Operational
Live Ingest Operational
Encoding Engine Operational
Media Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Encoding queue (file-based, on-demand)
Fetching
Platform uptime
Fetching
Platform Response Time ?
Fetching
Player Configuration Delivery
Fetching
Media Delivery
Fetching
Media Delivery Response Time
Fetching
REST API
Fetching
REST API Response Time
Fetching
DNS
Fetching
DNS Response Time
Fetching
Past Incidents
Sep 18, 2021

No incidents reported today.

Sep 17, 2021

Unresolved incident: Delayed analytics processing.

Sep 16, 2021
Resolved - This incident has been resolved.
Sep 16, 18:25 UTC
Identified - Encoding is currently delayed, we are working on a solution.
Sep 16, 14:26 UTC
Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021
Postmortem - Read details
Sep 11, 11:01 UTC
Resolved - This incident has been resolved.
Sep 11, 07:22 UTC
Monitoring - This issue should be solved, we are monitoring the behaviour.
Sep 10, 11:41 UTC
Identified - The file encoding engine startup is currently delayed to an unknown issue.
Sep 10, 11:33 UTC
Sep 10, 2021
Sep 9, 2021

No incidents reported.

Sep 8, 2021
Completed - The scheduled maintenance has been completed.
Sep 8, 20:30 UTC
Scheduled - The logging of livestreams has been extended and now displays the following information in case of an error:

* RTMP address is not correct (e.g. wrong app name)
* Stream Name (Key) is not correct (e.g. upper & lower case)
* Stream Name (Key) does not belong to the livestream
* Missing video stream
* Missing audio stream
* Unknown error with recommendation to change ingest or resync

https://docs.3q.video/en/Release_Notes/index.html
Sep 7, 22:02 UTC
Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.