3Q GmbH Status

All Systems Operational

Platform Operational

Customer Interface Operational

REST API Operational

DNS Operational

Live Ingest Operational

Encoding Engine Operational

Media Delivery Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Platform uptime

Fetching

Platform Response Time

Fetching

REST API

Fetching

REST API Response Time

Fetching

DNS

Fetching

Past Incidents

Apr 4, 2020

No incidents reported today.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

Database issues

Resolved - Database queries were not processed

We had a problem with our database cluster. Queries were not processed for a short time. We were able to solve the problem immediately.
Mar 31, 16:50 UTC

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

Network disk I/O issues

Resolved - The problem has been resolved. We are currently monitoring our system metrics. Our current plan is to add our german facilities back to our network on Sunday.

All services are up and running and operational.
Mar 21, 22:29 UTC

Monitoring - We removed our facilities in germany from our global bgp to investigate this issues more deeply.
All services are up and running and operational.
Mar 21, 20:41 UTC

Identified - We have identified problems with disk i/o and are working on a solution.
Mar 21, 18:06 UTC