3Q GmbH Status

All Systems Operational

Platform Operational

Customer Interface Operational

REST API Operational

DNS Operational

Live Ingest Operational

Encoding Engine Operational

Media Delivery Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Encoding queue (file-based, on-demand)

Fetching

Platform uptime

Fetching

Platform Response Time

Fetching

Player Configuration Delivery

Fetching

Media Delivery

Fetching

Media Delivery Response Time

Fetching

REST API

Fetching

REST API Response Time

Fetching

DNS

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DNS Response Time

Fetching

Past Incidents

May 6, 2021

No incidents reported today.

May 5, 2021

No incidents reported.

May 4, 2021

Service & feature release [Not critical]

Completed - The scheduled maintenance has been completed.
May 4, 21:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 20:00 UTC

Scheduled - See release notes: https://docs.3q.video/en/Release_Notes/index.html
May 4, 15:32 UTC

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021

No incidents reported.

Apr 23, 2021

Service release [Not critical]

Completed - The scheduled maintenance has been completed.
Apr 23, 20:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 19:00 UTC

Scheduled - Service release
Apr 23, 16:02 UTC

Apr 22, 2021

Slow response times due to aggressive requests

Resolved - Due to aggressive requests to our system - caused by exceptionally high traffic - , response times to none-cachable objects where slow between 19:53 and 20:08 CET.

We took immediate action and rolled out appropriate rules to contain the problem.

The affected services are available again as usual.
Apr 22, 19:45 UTC