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Platform Operational
Customer Interface Operational
REST API Operational
DNS Operational
Live Ingest Operational
Encoding Engine Operational
Media Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Player release v5.1.0. [Pre-Release] Jun 10, 23:50 - Jun 11, 00:10 UTC
In this time frame we update our player to new major version v5.1.0.

- Introducing a Skin-Framework for creating player skins
- Added Watermark (Channelinfo, Logo & Text)
- Added Watermark Protection (Copy) to identify user origins
- Added configuration parameter preventNativeFullScreenOnIOS (bool)
- Automatically changing playbackRate back to normal when reaching LIVE mode
- Added countdown locales
- Plenty of bugfixes

A documentation for the new features, you can find the next days on: https://docs.3q.video/en/Player_API/index.html
Posted on Jun 10, 16:56 UTC
Encoding queue (file-based, on-demand)
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REST API
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DNS
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Past Incidents
Jun 23, 2021

No incidents reported today.

Jun 22, 2021

No incidents reported.

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021
Resolved - The tracking issues have been solved.
We'll import today's analytics data tomorrow during the business day.
Jun 17, 21:18 UTC
Update - We are experencing tracking issues again.
Jun 17, 16:35 UTC
Monitoring - Tracking is activated again, we are monitoring the situation.
Jun 17, 09:26 UTC
Identified - Currently the live tracking user counts are inaccurate due to a network error.
This issue is solved in a few minutes.
Jun 17, 08:55 UTC
Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021
Resolved - We activated our tracking system again.
Todays data will be imported tomorrow midnight.

We will keep you informed when todays Video analytics is available on our interface.
Jun 13, 18:37 UTC
Monitoring - We are currently seeing tracking issues. The display of concurrent listeners is currently not working.
The data will be imported at midnight.
Jun 13, 09:24 UTC
Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.