3Q GmbH Status

All Systems Operational

Platform Operational

Customer Interface Operational

REST API Operational

DNS Operational

Live Ingest Operational

Encoding Engine Operational

Media Delivery Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Encoding queue (file-based, on-demand)

Fetching

Platform uptime

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Platform Response Time

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Player Configuration Delivery

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Media Delivery uptime

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Media Delivery Response Time

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REST API update

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REST API Response Time

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DNS uptime

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DNS Response Time

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Past Incidents

Jan 27, 2022

No incidents reported today.

Jan 26, 2022

Resolved - This incident has been resolved.
Jan 26, 16:01 UTC

Investigating - There is currently a problem logging in with two factor authentication
Jan 26, 09:47 UTC

Feature Release [Not critical]

Completed - The scheduled maintenance has been completed.
Jan 26, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 07:00 UTC

Scheduled - In the Player dropdown in the Embed code tab (VoD and Live) only players are shown that:

- assigned to the project
- no project is assigned to the player

We do not expect any operational disruptions during the maintenance
Jan 25, 17:45 UTC

Jan 25, 2022

No incidents reported.

Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

Service & feature release [Not critical]

Completed - The scheduled maintenance has been completed.
Jan 21, 07:44 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 07:00 UTC

Scheduled - It is now possible to trigger the reencoding of a file via the API
Bugfix: Edit FileFormatSetting via API after Project creation
Jan 20, 17:03 UTC

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

Security release

Completed - The scheduled maintenance has been completed.
Jan 17, 07:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 07:00 UTC

Scheduled - Block login for 5 minutes after 5 wrong attempts
Show password rules
Jan 14, 17:53 UTC

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.