The scheduled maintenance has been completed. The planned software updated couldn't be rolled out as planned since we noticed issues during the process in time and took action of rolling back to the previous software version. Those issues had no influence on the delivery of the media content.
Posted May 16, 2022 - 06:00 UTC
Verifying
Verification is currently underway for the maintenance items.
Posted May 16, 2022 - 05:55 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 16, 2022 - 05:00 UTC
Scheduled
Dear SDN user,
During this maintenance we are upgrading the framework of our software to a newer version. We are not expecting any downtime during this procedure.
In case you are experiencing any noticeable issues in regards to video on demand and/or live stream functionalities, please contact our support team.
Kind regards, 3Q Team
Posted May 10, 2022 - 16:13 UTC
This scheduled maintenance affected: Platform, Customer Interface, REST API, and Encoding Engine.