Software framework upgrade
Scheduled Maintenance Report for 3Q GmbH
Completed
The scheduled maintenance has been completed. The planned software updated couldn't be rolled out as planned since we noticed issues during the process in time and took action of rolling back to the previous software version. Those issues had no influence on the delivery of the media content.
We will analyse the issues retroactively and schedule another maintenance soon.
Posted May 18, 2022 - 06:00 UTC
Verifying
The software upgrade has been performed and we are verifying that everything still works correctly.
Posted May 18, 2022 - 05:33 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 18, 2022 - 05:01 UTC
Scheduled
Dear SDN user,

During this maintenance we are upgrading the framework of our software to a newer version.
It is possible that you might experience minor login issues during the effective deployment process of approx. 10 minutes.

In case you are experiencing any noticeable issues in regards to video on demand and/or live stream functionalities, please contact our support team.

Kind regards,
3Q Team
Posted May 16, 2022 - 11:55 UTC
This scheduled maintenance affected: Platform, Customer Interface, REST API, and Encoding Engine.