Security latency issues due to a memory leak
Incident Report for 3Q GmbH
Due to a memory leak in one of our database clusters we had during the time of

Sun, Sep 29 02:00 - 03:00 CEST
Sun, Sep 29 12:00 - 14:00 CEST
Sun, Sep 29 17:30 - 18:00 CEST

occasionally with slower response times with in-memory security checks behind our caching system.

The problem was immediately addressed, a permanent solution to the problem is now established.

We apologize for any inconvenience
Posted Sep 29, 2019 - 19:10 UTC
This incident affected: Platform, Customer Interface, REST API, and Media Delivery.